Refund policy

Refund Policy

All sales of trading cards and memorabilia at NBG Vintage LLC are considered final. Due to the collectible nature of our inventory, we do not accept returns or exchanges unless an item arrives damaged or significantly not as described.

Damaged or Incorrect Items If your order arrives damaged or is materially different from its listing, please contact us within 3 days of delivery at nbgvintage@gmail.com with photos of the item and packaging. We will work with you to resolve the issue through a replacement, store credit, or refund at our discretion.

Graded Cards All graded cards are sold in the condition and grade assigned by the grading company (PSA, BGS, SGC, etc.) as shown in the listing. Grade disputes with the grading company are the responsibility of the buyer.

Raw/Ungraded Cards Condition is described in each listing. Please review all photos and descriptions carefully before purchasing. We do not accept returns based on subjective condition disagreements.

Shipping Issues We are not responsible for delays caused by carriers. For lost packages, please contact us and we will assist in filing a claim.